Emails are answered between 7am and 10pm every day for non-urgent medical questions. Providers do answer their emails in between patient appointments throughout the day and will answer your email within 2 hours.
The daily email provider answers emails from 7am to 4:30pm. The on-call provider answers email between 4:30pm and 10pm. On the weekends, the on-call provider answers emails between 7am and 10pm. After 10pm or if the matter is truly urgent, call the office and you can get the provider’s phone number to call her directly. If you’re not sure if your matter is urgent, the ‘Have a Question about your Child’s Health’ section is a great resource.
To see who is on call or who the designated email provider is each day, please refer to our calendar below.
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